Privacy Policy
Privacy Policy for Rubicon Stays
At Rubicon Stays, accessible via our official booking and informational websites, protecting the privacy of our guests and visitors is one of our top priorities. This Privacy Policy outlines the types of information that are collected and recorded, and how we use that information.
This policy applies only to information collected through our online platforms and is valid for visitors to our website and booking engine. It does not apply to information collected offline or through channels other than this website.
If you have any questions about this Privacy Policy, you may contact us at info@rubiconstays.com
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Consent
By using our website or booking engine, you hereby consent to this Privacy Policy and agree to its terms.
Information We Collect
The personal information you are asked to provide, and the reasons for providing it, will be made clear at the point of collection.
If you contact us directly, we may collect additional information such as your name, email address, phone number, message contents, and any other information you choose to provide.
When making a reservation, we collect information necessary to process your booking, communicate with you, and fulfill your stay.
How We Use Your Information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our website and booking services
Process reservations and guest communications
Improve and personalize the guest experience
Understand how visitors use our website
Communicate with guests regarding bookings, inquiries, or important updates
Prevent fraud and ensure booking security
Log Files
Rubicon Stays follows standard procedures for using log files. These files log visitors when they visit websites. The information collected may include IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and other analytical data. This information is not linked to personally identifiable information and is used for site administration and analytics.
Cookies and Web Beacons
Like many websites, Rubicon Stays uses cookies to store visitor preferences and improve user experience. Cookies help us understand how visitors interact with our website so we can improve content and functionality. You may choose to disable cookies through your browser settings.
CCPA Privacy Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
Request disclosure of the personal data we collect
Request deletion of personal data
Request that we do not sell personal data
Rubicon Stays does not sell personal data.
If you make a request, we will respond within one month. Requests may be submitted via info@rubiconstays.com
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GDPR Data Protection Rights
We want to ensure you are fully aware of your data protection rights. Every user is entitled to:
The right to access
The right to rectification
The right to erasure
The right to restrict processing
The right to object to processing
The right to data portability
If you make a request, we will respond within one month. Requests may be submitted via info@rubiconstays.com
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Children’s Information
Rubicon Stays does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe that your child has provided personal information on our website, please contact us immediately and we will promptly remove such information from our records.
